I have purchased several hard drive systems from Norman over the past few years. The reason I keep coming back is not only the great pricing, but the personal service I receive. Whenever I have a technical question I know the answer is just a phone call away. The systems we purchase are for video post-production and time is money for us. Having this level of personal service is essential to our bottom line.
I recently purchased the ETSA8 SAS system from HDDisk and when we discovered that the manufacturer had sent the wrong host controller Norman had a new one delivered within hours so that I could be up and running the same day. Every time I call I know I can count on being treated like I’m Norman’s most important client.
Brandon Key, President Digital Cut, Inc. Irvine, CA www.digitalcutinc.com
"As with any significant capital investment, we wanted to do our homework. The team at Market Technology not only showed us the myriad of hardware options available to us, they took the time to get to know our business and our needs. They were sensitive to the challenges of our business model and more importantly, they truly understand the complexities of these ever-evolving server solutions. Norman personally worked with our staff through every step of the procurement, implementation and installation, making himself available nights, weekends—whenever. That kind of personal dedication to customer satisfaction is almost unheard of these days. As a result, Market Technologies configured a server system for Vision Media that not only stayed well within our budget but actually improved our workflow and gave us the ability to grow. We are indeed clients forever!"
Jay Juliano Vision Media, Inc. http://www.vmspots.com/
We run a very busy multimedia production shop with no room for error or down time. When our X-Serve Raid kept failing, we found HDDisk online. The prices were great, but the real difference was the personal service and attention to detail provided by Norman. He helped me navigate the confusing world of shared storage and find the right Raid and SAN software to get the job done for us. Our Raid is perfect for our multiple Final Cut workstations using Fibre. When we started production on our second one-hour documentary special for the Discovery Channel, we went back to HDDisk for expanded storage. Once again, Norman was there to help us get exactly what we needed. He even spent several hours on the phone and on our computers troubleshooting some of the setup. It’s a huge advantage to have someone you can call or email who is local, knowledgeable, and friendly. We count on, and apprecitate this service at a great price.
Matthew Listiak Senior Producer, TMIT and HCC Www.Safetyleaders.org Www.chasingzeromovie.com
Somos una empresa de post producción en México la cual requiere grandes
capacidades de almacenamiento y un optimo desempeño ya que ofrecemos a
nuestros clientes la mejor resolución en diferentes formatos, debido a
esto solo compramos tecnología de vanguardia y de gran calidad por lo
que estuvimos buscando quien nos lo ofreciera y mediante una
recomendación conocimos a Norman el cual hasta este momento ha cumplido
con nuestras necesidades al 100%. Por medio de su experiencia nos ha
ofrecido diferentes opciones para maximizar el desempeño de los equipos,
además darnos soporte técnico y ofrecernos nuevas alternativas.
Nosotros compramos con HDDisk debido a que ofrecen lo mejor en
tecnología y desempeño, además sus precios son accesibles, la atención
es excelente y es un proveedor 100% seguro y confiable.Aquí en México
las compañías profesionales compramos con Norman ya que es muy
reconocido en este medio por su eficacia y la calidad de sus productos
ademas de darnos la confianza para realizar una compra en el extranjero.
Agradecemos a norman su honestidad y todo el apoyo que nos ha dado.
Javier Leal Director General www.newartdigital.com.mx
"We produce all of the media content for the American Taekwondo Association. Archiving video files and editing new videos from our large hard drive is essential to our work flow. Once Norman set us up, we have been able to increase the efficiency of our editing and production by the easy-to-use system that he installed over 4 different computers. The best thing about working with Norman is that any time we have a problem with our system, he is quick to respond to our needs.
Taekwon Lee American Taekwondo Association Media Center Los Angeles, CA
“We are a small Production company in Arizona that shoots on HD and edits in Final Cut. I had filled up my 16TB hard drive and was looking for something that was compatible with my system, reliable and easy to add on. Norman made it very easy and affordable. I was able to add the hard drive on to my system and after months of grueling punishment – it continues to deliver flawlessly. Thanks Norm!” -
Doug Myers, president, Duck Soup Productions
I am a small boutique production house in the Midwest. I produce feature films, documentaries, corporate videos and commercials. I shoot on a RED One, so my file sizes are large. My RAID was nearing the end of its life and making odd sounds. I called the sales person that sold me the drive and he told me the person that designed and built the drive, Norman, was no longer there and had started his own company. So I called Norman at his new company, Market Technology - HDDISK, just outside of Los Angeles. To my delight, Norman took my call personally and spent several minutes explaining the differences between my older technology RAID and the new technology and how it has improved both in speed and security. It wasn't in my current budget to upgrade yet to the new technology, but Norman was willing to rebuild my drives with newer hardware that would serve as a stop-gap to my drive problem until I can seriously consider the newer drive options.
My thanks go to Norman for his quick turn-around and thorough knowledge of the drive and back-up industry. I would trust Norman with all of my drive and back-up needs.
Tyler Black - owner BOKEH film-video
When storage equipment from another company failed and their tech support could not help me, Norman stepped in and diagnosed the problem quickly. Not feeling safe about once-failed equipment, I asked Norman for recommendations about storage/editing solutions for photography and video. Working within our limited budget, he recommended a working project RAID array and a backup RAID array that has provided us with speed and safety.
Skip Traynor Digital Media Editor Alma College Marketing and Public Relations Office www.alma.edu Only One Alma.
I am an independent film and television producer, and I've worked with Milton Zeledon for over 15 years. I have absolute faith and trust in all his products, and he's sold me everything from turn-key computer systems to data storage devices. His professionalism, customer service, and top-notch products are second to none.
A little story about Milton's HD Disk hard drives: Three months ago our basement flooded. A handful of computer drives were completely inundated, spilling water out the back. I didn't expect any of them to work. But I shouldn't have doubted a Milton Zeledon product. After letting then dry for a day, I plugged in the drives -- they all mounted, and I'm still working with these drives right now.
When it comes to data storage, you don't want to ever question the quality or the craftsmanship of the device. You need your drives to be dependable and never fail. For 15 years, Milton has given me every reason to be confident that his drives are the best you can buy. I'm grateful to be one of his clients.
I called on Market Technology to help design my storage needs. They showed excellent insight and understanding of my problems and by being flexible they solved my problems quickly. Just what I needed. They are are prompt and courteous and I recommend them without reservations.
Norm Pillsbury Owner
"There are so many choices when it comes to external drive enclosures: hundreds of variations and probably thousands of vendors. I wanted a small, decent looking, single-drive enclosure with both Firewire and USB connections and chose HDDISK even though I'd never purchased from them before. On receiving and installing the enclosure, it was exactly as advertised and worked perfectly... there were zero problems and the transaction itself was quick and painless. HDDISK is now on my list as a vendor that's proven themselves and I'd recommend them to anyone looking for fairly-priced products from a reliable, drama-free vendor.
-Scott"
In the middle of a project the power supply for my raid enclosure from
another company failed multiple times. After 2 replacements, and calling
HDDisk for advice (because i had no one to turn to), Norman at HDDISK
assisted in tracking down the obscure replacement power supply, and in
turn, resurrected the raid!
I have learned a couple of lessons
in this fiasco. I already knew that i should back up my data. Now I am
convinced that a three year warranty on an $1200 enclosure is worth
about $1200. Secondly, when you consider buying a drive - know that
HDDisk is great to work with in every way.
Joshua Mosley University of Pennsylvania
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